USAutomatic SENTRY 300 S - My single gate will not operate: (connected to Gate I or Gate II)

35
Problems
1. Gate 1 or Gate 2 will not operate. Single gate installation.
2. Gate 1 or Gate 2 will not operate. Dual gate installation.
3. Gate 1 and Gate 2 will not operate. Dual gate installation.
4. Single or Dual gate installation opens or closes very slow.
5. Single or Dual gate installation will not automatically close.
6. Single or Dual gate installation automatically opens instead of automatically closing.
7. Gate begins to open or close, but stops and reverses after a couple of seconds.
8. Pressing the “RESET” button only, causes the gate to operate (open, close and stop) acts
like transmitter.
9. Transmitter (Remote control) will not operate the gate.
10. Photo eye or other safety accessory will not reverse the gate when closing.
11. Transmitter operating range seems short
12. Gate 1 or 2 opens and closes, but stop positions have changed
13. Gate 1 or Gate 2 only operates in one direction
1. My single gate will not
operate: (connected to
Gate I or Gate II)
This assumes that the
inline 15 AMP fuse in the
Plug N Go Harness has
been checked.
1. Opencontrolboxcoverandlocatethe“Open/Close
Command”pushbuttonandpressittooperatethegate.
2. Pressthe“Reset”pushbuttonlocatedabovetheopenclose
command,thenpushthe“open/closecommand”pushbutton
tooperatethegate.
3. Whenpressingthe“open/closecommand”pushbutton,listen
foraclickingsound,ifclickisheardthenverify:
A.Verifythecorrectcontrolswitchis“ON”corresponding
totheGate1orGate2connectorthelinearactuatoris
connectedto.
B.IfstepAswitchsettingwascorrect,thentheproblemis
mostlikelylowpower.
C.Lowpowercanbecausedbytwothings–Lowbattery
voltageorabadconnectionatthebattery.Batterywillneed
tobeloadtestedtoverifyitisgood.Replacebatteryor
correctconnectionproblematbattery.
4. RemovethereceiverconnectorpluggedintotheJ1
connector.Pressthe“Open/CloseCommand”buttonand
verifygateoperates.ReconnectReceiverandtestagain.
5. Disconnectlinearactuatorconnectorfromthecontrolboard
andconnectittotheother(Gate1orGate2)connectoron
thecontrolboard.Thensetthecorrespondingcontrolswitch
tothe“ON”position.Pressthe“Open/CloseCommand”
buttonandverifygateoperates.Ifgateoperatesontheother
connectorthatisacceptable.
6. IfgatestilldoesnotoperatepleasecalltheSentrysupport
staff for more information.