3. Set the Condensation prevention on/o switch to the desired setting.
The switch is not available if the probe does not support any condensation
prevention heating features, or if the probe firmware version is older than
1.2.0. Probes with older firmware versions will show configuration switches
for individual condensation prevention features as applicable.
More information
‣
Condensation prevention functions (page 18)
5.5 Diagnostics in Insight
Messages sent by the connected devices are shown automatically in Insight. Additional
diagnostic data is available on the Diagnostics page. The data available depends on the probe
model and Insight operating mode (basic or advanced). The data can be very useful when
diagnosing issues together with Vaisala support, particularly the diagnostic files.
Diagnostic files
If Insight is in Advanced Mode, you can retrieve the following diagnostic files from the
connected probe:
• SSR/T histogram: Table of humidity and temperature conditions measured by the probe
• Error log: Cumulative total of the error and status events tracked by the probe
Both files contain data from since the probe was manufactured, or since the files were last
cleared. Clearing the files is not recommended unless instructed by Vaisala support. The
buttons to clear the files are located at the bottom of the Diagnostics page.
The files are in comma separated value (CSV) format. They can be opened for viewing in
spreadsheet programs such as Microsoft Excel or in text editors.
Chapter 5 – Configuration with Insight software
43
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