Chapter 9 ___________________________________________________________ Troubleshooting 
 
VAISALA ______________________________________________________________________ 109 
CHAPTER 9 
TROUBLESHOOTING 
This chapter describes common problems, their probable causes and 
remedies, and provides contact information for technical support. 
Problem Situations 
Table 25  Some Problem Situations and Their Remedies 
Problem Probable Cause Remedy 
Connection to WMT700 is lost.  Power supply is not 
sufficient. 
Check that the power supply 
matches the requirements listed 
in section Powering on page 58.  
The installation site is 
causing measurement 
problems. 
Check that the installation site 
matches the requirements listed 
in section Selecting Location on 
page 3
5.  
Wind measurement failure. WMT700 is 
sending irregular data values. 
Snow, ice, a bird, or 
some other object is 
blocking the 
measurement path 
between the ultrasonic 
transducers. 
Remove the blockage, and check 
that the wind transducers are not 
damaged. 
If the blockage is ice or snow, it 
melts after some time if you are 
using a heated version of 
WMT700. Duration of the 
blockage depends on the severity 
of the weather event.  
If birds are causing the blockage, 
consider installing a bird cage. 
Reported wind direction is not correct.  WMT700 is misaligned, 
which causes an offset 
error. 
Realign WMT700 according to 
section Alignment on page 48. 
Wind direction indication acts erratically.  Orientation of the sensor 
does not match the 
wndOrientation 
parameter value.  
 
Set the wndOrientation 
parameter value according to the 
actual orientation of the sensor. 
See section Configuration 
Parameters
 on page 81.