Vega VEGAPULS 21 - Procedure for repair requests

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11 Diagnostics and servicing
VEGAPULS 21 • Two-wire 4 … 20 mA/HART
58351-EN-191014
•
Instrument
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Voltage supply
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Interface adapter VEGACONNECT
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PC with PACTware/DTM and Bluetooth USB adapter
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Currentinstrumentsoftwareasle
Youcanndthecurrentinstrumentsoftwareaswellasdetailed
information on the procedure in the download area of our homepage:
www.vega.com.
Caution:
Instruments with approvals can be bound to certain software versions.
Thereforemakesurethattheapprovalisstilleectiveafterasoftware
update is carried out.
Youcannddetailedinformationinthedownloadareaat
www.vega.com.
11.7 How to proceed if a repair is necessary
Youcanndaninstrumentreturnformaswellasdetailedinformation
about the procedure in the download area of our homepage. By doing
this you help us carry out the repair quickly and without having to call
back for needed information.
In case of repair, proceed as follows:
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Printandlloutoneformperinstrument
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Clean the instrument and pack it damage-proof
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Attach the completed form and, if need be, also a safety data
sheet outside on the packaging
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Ask the agency serving you to get the address for the return ship-
ment.Youcanndtheagencyonourhomepage.