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Carbon Mobile 5
VeriFone Carbon Mobile 5 Installation Guide
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© VeriFone, Inc. All rights reserved.
Installation Guide
Carbon Mobile 5
Cable
Configuration
Ethernet port
RJ-45 socket (for connect
ing PINPad
to LAN infr
astructure)
RS232 port
RJ-45 socket
USB ports
Micro USB and type A USB
15
17
Table of Contents
Carbon Mobile 5 Installation Guide
1
Contents
3
Preface
6
Audience
6
Organization
6
Related Documentation
6
Conventions
7
1. Device Overview
8
Key Features and Benefits
9
BT and Wi-Fi Performance
12
Modern Application Environment
12
Accepts All Forms of Payment On- the-Go
13
Ease of Use
13
Performance and Durability
13
Security
13
Connectivity
14
Main Battery
14
Fuel Gauge
14
Verifone Carbon Mobile 5 Bases
14
Verifone Carbon Mobile 5 Charging Base
15
Verifone Carbon Mobile 5 Full- Feature Base
15
2. Device Setup
17
Usage Guidelines
17
Environmental Factors
17
Personal Security Considerations
18
Electrical Considerations
18
Unpacking the Shipping Carton
18
To Unpack the Shipping Carton
18
Examining Verifone Carbon Mobile 5 Device Features
19
Front Panel
20
Installing or Replacing Battery
20
Installing or Replacing SAM Cards
21
To Install or replace SAMs/ SIMs
21
Examining Connection Port
23
Using the Battery
23
Battery Features
23
Manual Startup
24
Manual Shutdown
24
Battery Connector
24
Connecting the Terminal Power Pack
25
To Connect the Terminal Power Supply
26
Loading a Paper Roll in Device with Printer
26
To install a paper roll
27
Charging the Battery
28
Battery Life
28
Cable Connections
28
Cable Connections Using the Full- Feature Base
29
Using the Smart Card Reader
30
To Conduct a Smart Card Transaction
30
Using the Magnetic Card Reader
30
To Conduct a Debit or Credit Card Transaction
30
Using the CTLS Reader
31
Optional Accessories
31
Bluetooth paring Between Full- Feature Base and CM5P
32
Full-Feature Base
33
Charging Base
33
Car Charger
34
3. Specifications
35
Unit Power Requirement
35
Temperature
35
Humidity
35
External Dimensions
35
Android Memory
35
Magnetic Stripe Card
36
Smart Card Reader
36
SAM Requirements
36
Display
36
Communication
36
SIM/SAM
36
Audio
36
Camera
36
Printer
36
Verifone Carbon Mobile 5 Bases
37
Unit Power Requirements
37
Temperature
37
Humidity
37
4. Maintenance and Cleaning
38
General Care
38
Cleaning & Sanitizing Guidelines
38
Important Guidelines
38
Cleaning Instructions
39
5. Service and Support
40
Returning a Device for Service
40
6. Troubleshooting Guidelines
42
Device Does not Start/Does not Display Correct Readable Information
42
Battery Does not Charge
43
Blank Display
43
Transactions Fail to Process
43
Checking Magnetic Card Reader
43
Checking Smart Card Reader
44
Checking CTLS Reader
44
Contact Verifone
45
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VeriFone Carbon Mobile 5 Specifications
General
Brand
VeriFone
Model
Carbon Mobile 5
Category
Payment Terminal
Language
English
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