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Installation Guide Carbon Mobile 5
4 If the problem persists, reach out to your local Verifone representative.
Checking Smart
Card Reader
To check the smart card reader:
1 Execute a transaction using various smart cards to eliminate the possibility of a
faulty card.
2 Verify that the card is inserted correctly.
3 Ensure the SAM cards are appropriately inserted into the designated slots and
are securely in place (refer to
Installing or Replacing SAM Cards).
4 If the issue persists, get in touch with your local Verifone representative.
Checking CTLS
Reader
To check the CTLS reader:
Make sure there are no obstructions between the contactless logo and the
card, ensuring a clear path between the contactless reader and the actual
card for a seamless transaction.
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