Vertiv | Liebert® GXT5™ | Installer/User Guide 61
Chapter 6: Troubleshooting
This section indicates various UPS symptoms you may encounter and provides a troubleshooting guide in the
event the UPS develops a problem. Use the following information to determine whether external factors caused
the problem and how to remedy the situation.
6.1. Symptoms that Require Troubleshooting
The following symptoms indicate the UPS is malfunctioning:
» The relative indicators illuminate, indicating the UPS has detected a problem.
» An alarm buzzer sounds, alerting the user that the UPS requires attention.
6.2. Audible Alarm (Buzzer)
An audible alarm accompanies various events during UPS operations. Table 6-1 below, describes the sounds and
their meaning. To silence an alarm, see Silencing the Audible Alarm on page 39.
Table 6-1 Audible-alarm Descriptions
SOUND
INDICATES
Continuous beep Generated when a UPS fault appears, such as a fuse or hardware failure.
One beep every 0.5 seconds Generated when a UPS critical alarm appears, such as on inverter overload.
One beep every 1 second Generated when a UPS critical alarm appears, such as on battery low voltage.
One beep every 3.3 seconds Generated when a UPS general alarm appears.
NOTE: When an alarm is indicated, an alarm message is logged. Table 4-4 on page 49, describes the alarm
messages you may see. When a fault is indicated, front-panel display list the fault, which are described in Table 6-2
below.
6.2.1. Faults
When the fault indicator is illuminated, the LCD displays the fault. The faults are described in Table 6-2 below.
Table 6-2 Description of displayed faults
DISPLAYED FAULT CAUSE CORRECTIVE STEPS
Battery test fail The battery is bad or weak. Contact technical support.
Rectier fault A rectier failure occurred. Contact technical support.
Inverter overload, Bypass overcurrent The UPS is overloaded, Bypass is over current. Reduce the load and contact technical support.
Inverter fault The inverter is faulty. Contact technical support.
Battery aged The battery is bad or weak. Replace the battery.
Output short The output connection is short-circuited. Shut-down the equipment and contact technical support.
DC bus fail The DC bus is faulty. Contact technical support.