Name: Vitec Multimedia MGW Ace
Brand: Vitec Multimedia
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MGW Ace Encoder HEVC Encoding and Streaming Appliance

User Manual, Version 2.1 66

• Click Export Settings to enable the export of system parameters currently being used to

a file. The output file "devesettings.tgz" can be shared with Vitec Technical Support

team during the process of remote troubleshooting.

• Click Print Info to obtain a printed summary of vital system information.

Copyright Notice4
Open Source Documentation4
Safety Instructions5
Declaration of Conformity and Regulatory Compliance6
- USA: FCC Part 15 Class A6
- Canada: ICES-0036
- European Union - European Economic Area (EEA):6
Chapter 18
About This Manual8
- General8
- Manual Structure and Use8
Chapter 210
MGW ACE Encoder Overview10
- The Product10
- System Requirements11
- Licensing11
- I/O Specifications12
Chapter 316
Getting Started16
- Initial Connection and Setup16
- Logging on21
- Retrieving or Setting Network Parameters through a USB Thumb Drive22
  - Routing a Unicast Stream through a Specific Ethernet Port23
Chapter 424
Setup and Operations24
- Using the MGW ACE Encoder Interface24
  - MGW Ace Encoder Functions24
  - The Main Menu25
- The Dashboard Frame26
- The Dashboard Page28
  - Zixi Statistics Information30
- The Channels Page32
- The Live Preview Page50
- The System Page52
  - Serial Configuration57
  - KLV57
- The Event Log Page64
- The Configurations Page66
- The General Page67
  - General Page Functions68
Chapter 570
MGW ACE Encoder Reset70
- Resetting MGW ACE Encoder Settings70
Chapter 671
Firmware Upgrade71
- Upgrading the Firmware71
  - Important Notes Prior to Upgrade71
Chapter 776
MGW ACE Encoder Playback76
- Playing MGW Ace Encoder Video Streams76
- Using VLC as the Player for H.264 Streams77
- Using Media Player Classics for HEVC, and H.264 Streams83
- Decoding Zixi and Pro-MPEG Streams (HEVC and H.264)85
  - Setting and Playing Zixi™ Channels85
Appendix A87
Network Configuration using an SSH Client87
Appendix B93
Technical Specifications93
- Compliance93
- Environmental93
- Physical93
- Functional Description93
  - Inputs93
- Stream Output Protocols94
Appendix C97
Technical Support97
Appendix D98
Warranty98
Index100

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Vitec Multimedia MGW Ace Specifications

General

Brand	Vitec Multimedia
Model	MGW Ace
Category	Media Converter
Language	English

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