66
Screen Freeze
1. Press and hold POWER button on the
programmer for at least three seconds;
release and follow onscreen instructions
to shut down the tablet
2. If the computer does not shut down,
press and hold POWER button to force
a shutdown (may take 10+ seconds)
3. Restart the programmer
This section provides steps to resolve error conditions with the
programming system components or with the implanted generator and
lead. For other programming system issues not addressed in this section,
please contact LivaNova.
Contact Us
General Inqiuries (for questions about LivaNova, LivaNova products,
warranties, etc. or to request a call from a company representative)
http://www.livanova.com/contact-us/
24-hour Technical Support (for technical questions with programmer,
generator, or wand)
• 1 (866) 882-8804 (US and Canada)
• 1 (281) 228-7330 (Worldwide)
• 32 2 790 27 73 (Europe/EMMEA)
Mailing Address
LivaNova USA, Inc (formerly Cyberonics, Inc.)
100 Cyberonics Boulevard
Houston, TX 77058 USA
LivaNova Belgium NV
Ikaroslaan 83 B-1931
Zavantem, BELGIUM
Troubleshooting
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