VTech CS6124 User Manual

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Appendix
Appendix
Other electronic products such as HAM radios and other DECT phones can cause
interference with your cordless phone. Try installing your phone as far away as
possible from these types of electronic devices.
New voicemail and show on the handset display and I don’t know why.
Your telephone has voicemail indication that is separate from the built-in answering
system. If New voicemail and appear on the handset, your telephone has
received a signal from your telephone service provider that you have a voicemail
message waiting for you to retrieve from them. Contact your telephone service
provider for more information on how to access your voicemail.
I cannot retrieve voicemail messages.
Your telephone has both a built-in answering system and voicemail indication. They
are independent features and each alerts you to new messages differently (page 30). If
you subscribe to voicemail service from your telephone service provider (charges may
apply), contact your telephone service provider for more information on how to access
your voicemail.
The answering system does not answer after the correct number of rings.
Make sure the answering system is on. When the answering system is on, the
/ANS ON/OFF light on the telephone base should be lit and ANS ON should show
on the handset.
If toll saver is selected, the number of rings changes to two when there are new
messages waiting (page 15).
If the memory is full or if the answering system is off, the answering system answers
after 10 rings.
In some cases, the answering system is affected by the ringing system used by your
telephone service provider.
If you subscribe to voicemail service, change the number of rings so that your
answering system answers before your voicemail answers (page 36). To determine
how many rings will activate your voicemail, please contact your telephone service
provider.
If there is a fax machine connected to the same telephone line, try disconnecting the
fax machine. If that solves the problem, consult your fax machine documentation for
information on compatibility with answering systems.
The outgoing announcement is not clear.
When recording the announcement, make sure you speak in a normal tone of voice
towards the microphone of the handset.
Make sure there is no background noise when recording.
The answering system does not record messages.
Make sure the answering system is on.
When the answering machine memory is full, it does not record new messages until
some old messages are deleted.
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Troubleshooting

VTech CS6124 Specifications

Frequency and Channels

transmit frequency handset	1921.536-1928.448 MHz
transmit frequency telephone base	1921.536-1928.448 MHz
channels	5

Power Requirements

handset battery	2.4V Ni-MH battery
telephone base power	6V AC @ 300mA
charger power	6V AC @300mA

Memory

handset directory memory locations	30 memory locations
handset directory memory capacity	up to 30 digits and 15 characters
handset call log memory locations	30 memory locations