VTech CS6124 User Manual

44
Appendix
If you subscribe to voicemail service, change the number of rings so that your
answering system answers before your voicemail answers (page 36). To determine
how many rings will activate your voicemail, please contact your local telephone
service provider.
If there is a fax machine connected to the same telephone line, try disconnecting the
fax machine. If that solves the problem, consult your fax machine documentation for
information on compatibility with answering systems.
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Press /VOLUME on the telephone base or /VOL
+
on the handset to increase
the speaker volume.
The messages on the answering system are incomplete.
If a caller leaves a very long message, part of it may be lost when the answering
system disconnects the call after the preset recording time.
If the memory on the answering system becomes full during a message, the
answering system stops recording and disconnects the call.
If the caller’s voice is very soft, the answering system may stop recording and
disconnect the call.
The answering system does not respond to remote commands.
Make sure your remote access code is correct (page 27).
Make sure you are calling from a touch-tone telephone. When dialing a number, there
should be tones. If there are clicks, then it is not a touch-tone telephone and cannot
activate the answering system.
The answering system may not detect the remote access code when your
announcement is playing. Wait until the announcement is over before entering the
code.
There may be interference on the telephone line you are using. Press the dialing keys
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I subscribe to a nontraditional telephone service that uses my computer
to establish connections, and my telephone doesn’t work.
Make sure your computer is powered on.
Make sure your Internet connection is working properly.
Make sure that the software is installed and running for your nontraditional telephone
service.
Make sure to plug your USB telephone adapter into a dedicated USB port on your
computer. Do not plug into a multiple port USB hub (USB splitter) that is not powered.
In a few rare instances, the USB port on your computer may not have enough power.
In these instances, try using a USB hub with its own external power supply.
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service. Contact your service provider for more information.
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Troubleshooting

VTech CS6124 Specifications

Frequency and Channels

transmit frequency handset	1921.536-1928.448 MHz
transmit frequency telephone base	1921.536-1928.448 MHz
channels	5

Power Requirements

handset battery	2.4V Ni-MH battery
telephone base power	6V AC @ 300mA
charger power	6V AC @300mA

Memory

handset directory memory locations	30 memory locations
handset directory memory capacity	up to 30 digits and 15 characters
handset call log memory locations	30 memory locations