Wallbox Commander 2 - Connection

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CONNECTION
There is no Wi-Fi coverage where the charger is installed
If it is not possible to install the Wallbox Commander 2 anywhere else, a Wi-Fi extender could be the solution.
The charger can also be connected to the internet with an Ethernet cable.
A subscription plan called “Wallbox Always Connected” can be purchased with our sales team so you can
always have your Commander 2 connected to the internet.
There is Wi-Fi coverage, but there are connection problems
Check that your Wi-Fi network and internet are working correctly.
• Try to connect another device and check that the network is active and can be connected to the
internet.
• Restart your router and check the connections.
• Open the ports on your router. In order to connect your Commander 2, the following ports will need to
be open:
TCP 80 Used for data transfer
UDP 123 Used for time synchronisation
• Connect using a dierent Wi-Fi Network.
If you don’t have another Wi-Fi network available, you can create a Wi-Fi network with your mobile phone
data using a Wi-Fi hotspot. Here are the instructions on how to do so with your phone:
Tip: Switching on the hotspot for the first time fills in default settings, such as network name and
password.
Connect your Wallbox to this new Wi-Fi network.
Wi-Fi network disconnections
If the charger has lost its Wi-Fi connection, simply restart your Wallbox Commander 2 and it will
automatically reconnect.
Check your Wi-Fi modem as well to make sure it is functioning properly.
iPhone (iOS 12):
1. Settings
2. Mobile Data
3. Personal Hotspot
4. From the Commander 2 select the
hotspot you created with your iPhone
Android (Pie):
1. Settings
2. Network & Settings
3. Hotspot & tethering
4. Wi-Fi hotspot
5. Select on
6. From the Commander 2 select the
hotspot you created with your
Android phone.