You scanned a QR-code which cannot be recognized by your PrimeLab 2.0 (sampling point-,
reagent-, or activation code). Please make sure you are scanning a valid sampling point- or
reagents code and that the code itself is printed properly without damage. You can also enter an
activation code manually. If the code is not valid, it will light up red.
• No identifiable (QR) code (Available for you soon)
• Parameter not active (Available for you soon)
• Missing data (water volume / water treatment product)
If you try to create a dosage recommendation all available information is transferred to the input
elds; if data is missing, you must enter it manually. All input elds must contain data. Please make
sure that the necessary data (sampling point volume and water treatment chemicals) are entered
before a dosage recommendation is launched. If your PrimeLab 2.0 does not nd any products, this
will be indicated accordingly.
• Overrange / Underrange
Plug the PrimeLab to the main power supply and wait for at least 1 hour until you switch the
PrimeLab 2.0 on again.
If you scan a QR code of a reagent connected to (a) parameter(s) which are not activated on your
PrimeLab 2.0, you will receive this error-message. In this case, proceed to the ‘Parameters‘ menu
and request an activation code.
• PrimeLab 2.0 start-up process becomes a “loop”
The battery charge of your PrimeLab 2.0 is too low to complete the start-up process.
If the test result obtained is outside these limits, no test result but ‘Overrange‘ (higher than limit) or
‘Underrange‘ (lower than limit) is displayed.
Each parameter has test range limits, such as ‘Alkalinity 20 – 500 mg/l‘.
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