Due to updates with new features, your printed user manual might no longer be up to date. You can
always download the latest user-manual from the download section under www.water-id.com.
Check out our PrimeLab and LabCOM® YouTube channel under:
Even if the PrimeLab 2.0 is designed intuitive, you might be faced with questions that cannot be
answered by this user manual.
As a first step, please check if there is an update available for your PrimeLab 2.0. You might be
dealing with a bug which already got fixed by an update.
We do our best to support you!
Last but not least, the internet offers help as well.
Tap on ‘Settings‘ followed by ‘Device Information‘. You will find a ‘Check for Updates‘ button. Click
on it and perform the update in case it gets offered.
PrimeLab 2.0 LabCOM®
If nothing helps, feel free to drop us an email with your request by writing to support@primelab.org.
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