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Guarantee Policy
For this product, if bought new from an authorized distributor of the manufacturer, we grant a two
year warranty, as required by law, starting from the date of purchase as shown on the purchase
receipt.
This guarantee does not cover any parts installed in the device that were not purchased from the
manufacturer of the device.
In case of a defect during the guarantee period, the device needs to be returned to the manufacturer
who, at its own discretion, may either repair the device free of charge or replace it, under the
condition that the device has not been tampered with or been used improperly, and that no
modifications or repairs have been carried out on the device without the explicit written permission
by the manufacturer.
When returning the device, always include the original purchase receipt and a precise description of
the claim. If the purchase receipt and / or fault description are not included, processing guarantee
claims is not possible and the device will be shipped back to the sender on his/her expenses.
According to the legal requirements the device will, after guarantee services have been claimed, be
subject to the guarantee conditions for the remaining duration of the original guarantee.
The manufacturer of the device is and shall not be liable for any damages or loss of revenue or
savings as well as other consequent or collateral damages incurred in the past or the future by the
user due to using or not being able to use the device.
The guarantee policy declared here is without prejudice to any further legal claims by the user versus
the direct contractual partner.
The manufacturer guarantee for direct, indirect, special damages, consequential or collateral
damages caused by the use of the device, its accompanying software or documentation, shall in no
case whatsoever exceed the final price paid for the product.
The manufacturer does not offer any compensation upon return to the unit.
The manufacturer cannot be held responsible for damage due to improper handling of the device.
In case of improper handling of the device, user protection cannot be granted anymore.
All warranty claims become invalid, once the device was opened by the user or any other party,
which has not been legitimized by the manufacturer.
Guarantee Policy
PrimeLab2.0
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