Problem Solving
7-8 Xerox 4112/4127 EPS
User Guide
The entire paper area is
printed black.
The drum cartridge is depleted or
damaged.
Contact the Customer Support
Center.
High-voltage power supply
malfunction.
Contact the Customer Support
Center.
Nothing is printed. Two or more sheets of paper are being
fed simultaneously
(double-feed).
Fan the paper and reset.
Refer to Loading Paper into Trays on
page 2-1.
High-voltage power supply
malfunction.
Contact the Customer Support
Center.
White areas or stripes
appear.
Is the paper damp? Replace with paper from a new
ream.
Refer to Loading Paper into Trays on
page 2-1.
The paper in use is unsuitable. Load suitable paper.
Refer to Loading Paper into Trays on
page 2-1.
The entire page is
printed faint.
If the print was made using Tray 5
(Bypass), the size and type of the
loaded paper differed from the setting
on the print driver.
Load paper of the correct size and
type into Tray 5 (Bypass).
Fan the paper thoroughly before
loading it.
Refer to Loading Paper into Tray 5
(Bypass) on page 2-5.
Two or more sheets may be feeding at
once.
Fan the paper thoroughly and reset.
Refer to Loading Paper into Trays on
page 2-1.
Symptoms Check Remedy
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