Xerox Phaser 4622 System Administrator Guide

SMart eSolutions
Phaser 4622
System Administrator Guide
107
Maintenance Assistant
When calling for assistance you can send up-to- the minute performance related data to Xerox to help
diagnose problems. You can also open an online diagnostic session with Xerox directly with
Maintenance Assistant. This feature sends your device’s diagnostic information to Xerox to be
immediately analyzed and matched with solutions to resolve detected issues.
You can also download usage information to your workstation. The downloaded file is in CSV format
which can be opened in a spreadsheet program.
Sending Device Data to Xerox Immediately
1. At your Workstation, open the Web browser and enter the IP address of the device in the Address
bar, and press Enter.
2. Click on the Status tab.
3. Select SMart eSolutions in the directory tree.
4. Click on the Maintenance Assistant tab.
5. Click on the Send Diagnostic Information to Xerox bar. A “Sending Diagnostic Information”
message will display. When the transmission is complete a success message will be displayed.
Note An error message will be displayed if the device is not enrolled in SMart eSolutions.
6. Click on the Close button.
To Open an Online Troubleshooting Session with Xerox
1. At your Workstation, open the Web browser and enter the IP address of the device in the Address
bar, and press Enter.
2. Click on the Status tab.
3. Select SMart eSolutions in the directory tree.
4. Click on the Maintenance Assistant tab.
5. Click on the Start an Online Troubleshooting Session at www.xerox.com bar. A “Starting Online
Troubleshooting Session” message will display. When transmission is complete your browser will
automatically be redirected to Xerox.com for online assistance.
Note If there are any communication problems, a message window will display. Check your
configuration and communication settings by clicking the Settings button. This will take you to
the SMart eSolutions Setup page.
To Download File to Your Workstation:
1. At your Workstation, open the Web browser and enter the IP address of the device in the Address
bar, and press Enter.
2. Click on the Status tab.
3. Select SMart eSolutions in the directory tree.
4. Click on the Maintenance Assistant tab.
5. Click on the Download File to Your Computer bar. The Generating Diagnostic Information
screen will display, showing “This may take a few minutes”.

Xerox Phaser 4622 Specifications

General

Color	No
Duplex printing	Yes
Print technology	Laser
Maximum resolution	1200 x 1200 DPI
Time to first page (black, normal)	7.8 s
Print speed (black, normal quality, A4/US Letter)	65 ppm
Maximum duty cycle	275000 pages per month
Number of print cartridges	1
Page description languages	PCL 5e, PCL 6, PostScript 3
Total input capacity	650 sheets
Total output capacity	500 sheets
Maximum input capacity	3750 sheets
Paper tray 2 input capacity	550 sheets
Total number of input trays	2
Maximum number of input trays	4
Multi-Purpose tray input capacity	100 sheets
Custom media width	76 - 216 mm
Maximum print size	216 x 356 mm
Custom media length	127 - 356 mm
Paper tray media types	Bond paper, Card stock, Envelopes, Heavy paper, Labels, Plain paper, Recycled paper, Thick paper, Transparencies
Paper tray media weight	60 - 220 g/m²
Non-ISO print media sizes	Folio (media size), Letter (media size)
Maximum ISO A-series paper size	A4
Security algorithms	802.1x RADIUS, HTTPS
Mobile printing technologies	Apple AirPrint
Standard interfaces	Ethernet, USB 2.0
Processor model	ARM
Maximum internal memory	768 MB
Sound power level (standby)	30 dB
Sound pressure level (printing)	58 dB
Sound pressure level (quiet mode)	52 dB
Display	LCD
Product color	Blue, White
AC input frequency	50 - 60 Hz
Power consumption (standby)	120 W
Power consumption (printing)	900 W
Power consumption (PowerSave)	2.8 W
Sustainability certificates	ENERGY STAR
Mac operating systems supported	Mac OS X 10.5 Leopard, Mac OS X 10.6 Snow Leopard, Mac OS X 10.7 Lion, Mac OS X 10.8 Mountain Lion, Mac OS X 10.9 Mavericks
Server operating systems supported	Windows Server 2003, Windows Server 2003 x64, Windows Server 2008, Windows Server 2008 x64, Windows Server 2012
Windows operating systems supported	Windows 7 Home Basic, Windows 7 Home Basic x64, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows 8, Windows 8 Enterprise, Windows 8 Enterprise x64, Windows 8 Pro, Windows 8 Pro x64, Windows 8 x64, Windows 8.1, Windows 8.1 Enterprise, Windows 8.1 Enterprise x64, Windows 8.1 Pro, Windows 8.1 Pro x64, Windows 8.1 x64, Windows Vista Business, Windows Vista Business x64, Windows Vista Enterprise, Windows Vista Enterprise x64, Windows Vista Home Basic, Windows Vista Home Basic x64, Windows Vista Home Premium, Windows Vista Home Premium x64, Windows Vista Ultimate, Windows Vista Ultimate x64, Windows XP Home, Windows XP Home x64, Windows XP Professional, Windows XP Professional x64
Operating temperature (T-T)	10 - 32 °C
Operating relative humidity (H-H)	20 - 80 %
Package depth	698 mm
Package width	627 mm
Package height	685 mm
Package weight	40200 g

Weight and Dimensions

Depth	541 mm
Width	476 mm
Height	420 mm