• Use only Xerox-approved paper. For more information, refer to Supported Paper.
• Use only dry, undamaged paper.
Caution: Some paper and other media types can cause poor output quality, increased
paper jams, or damage your printer. Do not use the following:
– Rough or porous paper
– Inkjet paper
– Paper that is photocopied
– Paper that is folded or wrinkled
– Paper with cutouts or perforations
– Stapled paper
– Envelopes with windows, metal clasps, side seams, or adhesives with release strips
– Padded envelopes
– Plastic media
– Transparencies
• Ensure that the paper type selected in your print driver matches the paper type on which you are
printing.
• If you have the same size paper loaded in more than one tray, ensure that the proper tray is
selected in the print driver.
• Store your paper and other media properly for optimum print quality. For more information, refer
to Paper Storage Guidelines.
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When the print quality is poor, select the closest symptom from the following table, then refer to the
corresponding solution to correct the problem. You can also print a Demonstration Printpage to more
precisely determine the print-quality problem. For more information, refer to Information Pages.
If the print quality does not improve after performing the appropriate action, contact your Xerox
representative.
Note: To maintain print quality, the toner cartridge is designed to provide a warning message
when the toner level is low. When the toner cartridge reaches this level, a warning message
appears. When the toner cartridge is empty, another message prompts you to replace the toner
cartridge. The printer stops printing until you install a new toner cartridge.
Xerox
®
VersaLink
®
B605/B615 Multifunction Printer
User Guide
219
Troubleshooting
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