Probable Causes Solutions
Something is wrong with the outlet connected to the
printer.
• Plug another electrical appliance into the outlet
and check if it operates properly.
• Try a different outlet.
The printer is connected to an outlet with a voltage
or frequency that does not match the printer
specifications.
Use a power source with the specifications listed in
the Electrical Specifications.
Caution: Plug the three-wire cord with grounding prong directly into a grounded AC outlet.
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Probable Causes Solutions
The power cord is not plugged into the outlet
correctly.
Power off the printer, confirm that the power cord is
plugged in correctly to the printer and the outlet,
then power on the printer.
The power cord is not secured in place correctly. Use the bracket provided with the printer to secure
the power cord in place.
A system error occurred. Power off the printer, then power on again. Print the
Error History Report. For details, refer to Printing the
Error History Report. If the error persists, contact your
Xerox representative.
The printer is connected to an uninterruptible power
supply.
Power off the printer, then connect the power cord to
a suitable outlet.
The printer is connected to a power strip shared with
other high-power devices.
Plug the printer directly into the outlet or into a
power strip that is not shared with other devices.
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Probable Causes Solutions
The printer is in Power Saver mode. On the control panel, press the Power/Wake button.
The printer has an error. If the Status LED is blinking amber, follow the
instructions on the control panel to clear the error. If
the error persists, contact your Xerox representative.
The printer is out of paper. Load paper into the tray.
A toner cartridge is empty. Replace the empty toner cartridge.
The drum cartridge has reached end of life.
Note: In some cases, it is possible for the printer to
continue printing temporarily with the Drum
Cartridge Past End of Life message displayed.
Replace the drum cartridge.
The toner waste container is full. Replace the toner waste container.
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