2-10 Xerox Customized Envelope Feeder – Problem Solving Guide
F Multifeed Problems
Are the envelopes 9” x 12”?
N Y
• Be sure to feed with the flap at the back of the envelopes stacked in the hopper AND be
sure the flap is open.
• Change the length of the envelope to 13.1, to accommodate the open flap.
• Set the wedge at the following position:
Move the Separator O-Rings so they are positioned either partially over or completely over the belts
using REP 5.0 (Separator O-Ring Adjustment for Different Media).
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