RemedyCheckSymptoms
Replace with new media.
Refer to Loading Media.
Is the media damp?Toner smudges
when rubbed with
your finger.
Toner is not fused
to the media.
Correctly load the appropriate media.
Refer to Loading Media.
Is the correct type of media
used?
Correctly select the media settings.
Refer to Media Settings.
Are the media settings correct?
Contact your Xerox Customer Support
Center.
A probable cause is some type
of internal machine error.
The entire media
area is printed
black.
Place the document face up to scan.Was the document scanned
face
down?
Nothing is copied.
Contact your Xerox Customer Support
Center.
A probable cause is an internal
machine error.
Correctly insert the document.
Refer to Scanning the Document.
Was the document positioned
correctly in the Scanner?
Part of the
document image
is lost on the copy.
Load the media correctly.
Refer to Loading Media.
Is the media loaded correctly?
Correctly configure the settings.Are the copy density, media
supply, margins, and scan offset
settings correct?
Rotate the document 90 degrees.
8-7
Xerox
®
Wide Format 6604/6605 Solution
™
User Guide
Problem Solving