YealinkCP860 Phones Configuring Guide
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Resetting the phone
If you require additional information or assistance with your new phone, contact your system
administrator.
Intercom
Intercom is a useful feature in an office environment to quickly connect with the operator or the
secretary. You can press the intercom/PTT key to automatically connect with a remote extension
for outgoing intercom calls, and the remote extension will automatically answer incoming
intercom calls.
Outgoing Intercom Calls
To configure an Intercom/PTT key via CommPortal phone configurator:
1. Click on Programmable Keys - Soft Key->Key 1.
2. Select Intercom/PTT from the Soft key action field.
3. Enter the target extension number in the Number field.
4. Enter the string that will appear on the LCD screen in the Label field.
5. Click Save changes to accept the change.
6. Perform auto provisioning on the phone to download above configurations. For more
information on how to perform auto provisioning, refer to Downloading Configuration Files
on page 11.
Incoming Intercom Calls
The CP860 IP conference phone supports automatically to answer an incoming intercom call by
default. The phone automatically plays a warning tone when it receives an incoming intercom
call. In addition, you can enable the phone to mute the microphone when it automatically
answers an incoming intercom call. You can also enable the phone to automatically answer an
incoming intercom call while there is already an active call on the phone. The active call is then
placed on hold.
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