Yealink SIP-T21 E2

Administrator’s Guide for SIP-T2 Series/T19(P) E2/T4 Series/T5 Series/CP860/CP920 IP Phones
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Procedure
ACD can be configured using the following methods.
Central Provisioning
(Configuration File)
<MAC>.cfg
Configure ACD feature on a per-
line basis.
Parameters:
account.X.acd.enable
account.X.acd.available
account.X.subscribe_acd_expires
<y0000000000xx>.cfg
Configure ACD auto available.
Parameters:
acd.auto_available
acd.auto_available_timer
Assign an ACD key.
Parameters:
linekey.X.type/
expansion_module.X.key.Y.type
linekey.X.label/
expansion_module.X.key.Y.label
linekey.X.shortlabel
Web User Interface
Configure ACD auto available.
Navigate to:
http://<phoneIPAddress>/servlet?
p=features-acd&q=load
Assign an ACD key.
Navigate to:
http://<phoneIPAddress>/servlet?
p=dsskey&q=load&model=0
Phone User Interface
Assign an ACD key.
Details of Configuration Parameters:
Parameters
Permitted Values
Default
account.X.acd.enable
0 or 1
0
Description:
Enables or disables ACD feature for account X.