Answering a Call
Answering a Single Call
In the standby mode, VP-2009(P) Elite receives an incoming call and starts ringing. To answer the call, pick up the
handset, press the <SPK> key or click .
Answering Multiple Calls
Step 1
In the standby mode, VP-2009(P) Elite receives an incoming call and starts ringing.
Step 2
You pick up the handset, press the <
SPK
> key, or click ..
Step 3
VP-2009(P) Elite receives another incoming call and pop up a box.
Step 4
Click to answer the call.
Step 5
Plays a prompt tone, and the message "New Incoming Call: xxx" is displayed on the screen.
Step 6
You press the soft key <
Answer
> to answer the new call.
Rejecting a Call
There is an incoming call, click to reject it.
Call Hold
Call hold: click the <Hold> key to hold the ongoing call.
Call unhold: click the <Resume> key to unhold the call that is held.
Multi-line conversation: If multiple calls are held, click Call Manager to check the call status. press Up/Down
navigation key switch the call which you want to select, and then exit the manager page to click the <Resume> to
resume the call.
Call Mute
To enable or disable the call mute function, press the < > key. If the call mute function is enabled, the mute icon is
displayed on the screen, and the peer party cannot hear your voice.
DND Function
In the standby mode, press the soft key < > to enable the DND function. After the DND function is enabled, the
icon is displayed on the screen, and all incoming calls will be rejected. You can view these calls in the call record
list.
Call Transfer
You can transfer a call to other extension numbers or mobile numbers. VP-2009(P) Elite supports the following call
transfer modes: blind transfer, semi-attend transfer, and attend transfer.
Step 1
In the conversation with user B, user A clicks the <Transfer> key to hold user B's call.
Step 2
User A dials user C's number.
Step 3
User A performs call transfer.
Blind transfer
Click the <Transfer> key.
User A is held, user B hears the RBT (Ring Back Tone), and user C's phone is ringing. After user C picks
up the phone, user A hangs up the phone to complete the transfer. If user C rejects the call, a message