SYMPTOM DIAGNOSIS ACTION
Truncated print, no print, or
FEED button operates incor-
rectly while using non-
continuous media.
Media or ribbon improperly
loaded.
See
Media Loading
and
Ribbon Load-
ing
instructions in Installation.
Long tracks of missing print on
several labels.
Wrinkled ribbon. See
Wrinkled Ribbon
in this table.
Print element damaged. Call a service technician.
In Peel-Off Mode, skewed or
stuck labels.
Glue material from back of la-
bels causing media movement
problems.
Refer to Preventive Maintenance and
perform maintenance and cleaning of
the printer.
Media and backing not prop-
erly aligned in printer.
Refer to Installation.
Wrinkled ribbon. Ribbon fed through machine
incorrectly.
See
Ribbon Loading
in Installation.
Incorrect Darkness setting. Set to the lowest value needed for good
print quality.
Incorrect printhead
position or pressure.
Adjust toggle pressure and/or position.
Media not feeding properly; it
is walking from side to side.
Make sure the media is snug by adjust-
ing the media guides.
Continuing symptoms. Call a service technician.
Continued wrinkled ribbon. Strip plate needs adjusting. Call a service technician.
Misregistration and misprint of
1 to 3 labels.
Media was pulled when motor
was not moving.
Enter Calibrate Mode and recalibrate.
Incorrect Media Sensor posi-
tion.
See the media sensor position adjust-
ments in Adjustments.
Media or ribbon improperly
loaded.
See
Media
and
Ribbon Loading
in In-
stallation.
Incorrect Media Sensor
position or sensitivity.
See Configuration and Calibration.
Changes in parameter settings
did not take effect.
Parameters are set or saved in-
correctly.
Reload the factory defaults. Refer to
Operation and calibrate the printer.
Then, cycle the power ON/OFF Switch.
If problem continues, there
may be a problem on the main
logic board.
Call a service technician.
Zebra S-Series User’s Guide 8-3
77
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