Zebra Z Series ZM600 User Manual

Troubleshooting
LCD Error Messages
102
79695L-001 Rev. A ZM400/ZM600 User Guide 3/27/07
The ERROR light flashes.
Ribbon is loaded, but the printer is
set for direct thermal mode.
Ribbon is not required with direct
thermal media. If you are using direct
thermal media, remove the ribbon. This
error message will not affect printing.
If you are using thermal transfer media,
which requires ribbon, set the printer
for Thermal Transfer mode. See Select
Print Method on page 65.
The printer stops; the
ERROR light flashes.
The media is not loaded or is
loaded incorrectly.
Load media correctly. See Load Media
on page 33.
Misaligned media sensor. Check position of the media sensor.
The printer is set for
noncontinuous media, but
continuous media is loaded.
Install proper media type, or reset
printer for current media type and
perform calibration.
The printer stops; the
ERROR light flashes.
The printhead is not fully closed. Close printhead completely.
The head open sensor is not
working properly.
Call a service technician.
The ERROR light flashes.
The printhead has a faulty
thermistor..
Call a service technician.
The printer stops; the
ERROR light is on; the
printer cycles through these
three messages.
Caution • An improperly connected printhead data or power cable
can cause these error messages. The printhead may be hot
enough to cause severe burns. Allow the printhead to cool.
The printhead data cable is not
properly connected.
Caution • Turn off (O) the printer
before performing this procedure.
Failure to do so can damage the
printhead.
1. Turn off (O) the printer.
2. Disconnect and reconnect the data
cable to the printhead.
3. Ensure that the cable connector is
fully inserted into the printhead
connector.
4. Turn on (
I) the printer.
The printhead has a faulty
thermistor.
Call a service technician.
Table 15 • LCD Error Messages (Continued)
LCD Display/
Printer Condition
Possible Cause Recommended Solution
WARNING
RIBBON IN
ERROR CONDITION
PAPER OUT
ERROR CONDITION
HEAD OPEN
THERMISTOR
FAULT
WARNING
HEAD COLD
THERMISTOR
FAULT
ERROR CONDITION
HEAD ELEMENT BAD

Zebra Z Series ZM600 Specifications

General

Memory	16 MB SDRAM; 8 MB Flash
Print Method	Thermal transfer and direct thermal
Print Width	4.09 inches (104 mm)
Resolution	203 dpi/8 dots per mm 300 dpi/12 dots per mm (optional)
Connectivity	USB, Serial, Parallel, Ethernet
Media Sensors	Reflective Transmissive
Media Types	die-cut, continuous, thermal, tag
Ribbon Width	2 in./51 mm to 4.33 in./110 mm
Ribbon Length	450 m/1476 ft
Optional Connectivity	ZebraNet 10/100 Print Server
Operating Temperature	40°F to 104°F/5°C to 40°C
Storage Temperature	-40°F to 140°F/-40°C to 60°C
Humidity	20% to 85% non-condensing
Power Requirements	90-265 VAC, 47-63 Hz