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3.5. Customer service
For customer service please contact your local ZEISS representative.
A list of ZEISS locations and authorised service partners can be found at:
http://www.zeiss.com/microscopy
In case of questions regarding radiation protection please contact the ZEISS Radiation Safety Of-
ficer
Dr. Wolfgang Sold, Carl Zeiss AG, 73447 Oberkochen, Germany
phone: +49 (0) 7364 202951
e-mail: wolfgang.sold@zeiss.com
IMPORTANT
To maintain best possible performance of the FESEM it is essential to perform preventive
maintenance on a regular base.
Moreover, it is recommended that you conclude a service contract with your local ZEISS
service organisation or representative.
This will ensure a continuous trouble-free operation of the FESEM.
4. Installation
The BSD4 detector is either factory-installed or retrofitted by authorised ZEISS representative.
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