12
If no web page appears after opening your browser, you need to call your cable
company to register your modem. Below is a list of some major cable service
providers’ phone numbers to call to activate your cable modem. Note that this
list is subject to change.
Comcast 1 (855) 652-3446 Time Warner 1 (855) 704 4503
Cox 1 (888) 556-1193 Cable One 1 (877) 692 2253
RCN 1 (866) 832-4726
Once your cable modem is registered either online or through a conversation with
someone at your cable service provider, your service provider will provision your
cable modem service. Typically this takes less than 5 minutes, but in some cases
this may take up to 30 minutes to complete.
5 Go to Now that your cable modem is connected, do this: below.
Now that your cable modem is connected, do this:
Now that you have installed your cable modem and it has synchronized itself with the
cable network, your cable modem can connect your computers, tablets, smartphones
and other Wi-Fi compatible or Ethernet-enabled devices to the Internet.
To check that your cable modem is working, open your browser and go to a familiar Web
site. If it works, congratulations! Installation is complete for a single PC.
To learn how to connect both wired and wireless computers and other devices to
your Cable Modem/Router go to: Chapter 3: Connecting Other Devices to your
Cable Modem/Router.
Your Cable Modem/Router comes from the factory with a default SSID (Wireless
Network Name), wireless security enabled and a random Pre-Shared Key
(Security Key/Password). These default settings for your modem/router are listed
on the bottom label of your unit. Most users can go ahead and use the default
settings. You may want to change the wireless settings if you are replacing a
wireless router and want to use the same wireless network name and wireless
password as the existing router instead of changing all your wireless devices to
use the Cable Modem/Router’s defaults, or in the unlikely event that one of the
wireless devices only supports WEP security. If you want to make changes to the
default wireless settings, please refer to Chapter 4: Changing your Wireless
Settings.
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