Chapter 21 Troubleshooting
NBG-418N v2 User’s Guide
146
You will lose all of your changes when you push the WPS/RESET button.
To reset the NBG-418N v2,
1 Make sure the power LED is on.
2 Press the WPS/RESET button for longer than 10 second to reboot and restore factory-default
configurations on the NBG-418N v2.
If the NBG-418N v2 restarts automatically, wait for the NBG-418N v2 to finish restarting, and log in
to the Web Configurator. The username is admin and password is 1234.
If the NBG-418N v2 does not restart automatically, disconnect and reconnect the NBG-418N v2’s
power. Then, follow the directions above again.
21.5 Wireless Problems
I cannot access the NBG-418N v2 or ping any computer from the WLAN.
1 Make sure the wireless LAN is enabled on the NBG-418N v2.
2 Make sure the wireless adapter on the wireless station is working properly.
3 Make sure the wireless adapter installed on your computer is IEEE 802.11 compatible and supports
the same wireless standard as the NBG-418N v2.
4 Make sure your computer (with a wireless adapter installed) is within the transmission range of the
NBG-418N v2.
5 Check that both the NBG-418N v2 and your wireless station are using the same wireless and
wireless security settings.
6 Make sure traffic between the WLAN and the LAN is not blocked by the firewall on the NBG-418N
v2.
7 Make sure you allow the NBG-418N v2 to be remotely accessed through the WLAN interface. Check
your remote management settings.
•See Chapter 6 Wireless LAN for more information.
I cannot access the Web Configurator after I switched to a non-router mode.
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