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2GIG EDGE Quick Start Guide
Using the Duress Code
To transmit a user duress report to the Central Station (for example, being coerced by an unwanted intruder), use the steps below to input the system’s
unique Duress Code. The Central Station is notied about the duress situation. The intruder will be unaware that the service provider has been contacted for
assistance.
For added security, disable Bluetooth Disarming and Face Recognition options in Bluetooth Settings (see page 27).
To learn how to create a unique Duress Code for the system, see “Change the Master User or Duress Code” on page 23.
Enter the Duress Code (different from the Disarm Code).
IMPORTANT: Face Recognition does not detect Duress. During a Duress situation,
avoid making the face detection gesture. Instead, tap KEYPAD then enter duress code.