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2gig Technologies Go Control User Manual

2gig Technologies Go Control
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WIRELESS SECURITY SYSTEM
Go!Control
WARNING: OWNERS INSTRUCTION NOTICE
Not to be removed by anyone except occupant
INSTALL GUIDE
Installation and Programming

Table of Contents

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2gig Technologies Go Control Specifications

General IconGeneral
Alarm.com CompatibilityYes
Warranty1-Year Limited Warranty
DisplayTouchscreen LCD
Power SupplyAC Power Adapter
CommunicationCellular, Wi-Fi (optional)
Battery LifeUp to 24 hours (backup battery)
Remote ControlVia Alarm.com app
Voice ControlYes, with Amazon Alexa and Google Assistant
InstallationProfessional or DIY

Summary

Introduction to the 2GIG System

Operating and Storage Temperature Guidelines

Recommended temperature ranges for control panel operation and storage.

Control Panel Wiring Diagram

System Overview

Entire System Configuration

Control Panel External Features

Alarm Sounder and Speaker

Sounds alarms, voice prompts, and audio for 2-way communication.

Color Display with Touchscreen

Shows system info, status, programming, and functions via touch interface.

Microphone

Used for voice communication with the Central Station.

Emergency Button/Indicator

Indicates emergency alarms and flashes during them.

Home Button/Indicator

Shows sensor and arming status, power outage indicators.

Control Panel Internal Features

Backup Battery Pack

7.2 Volt Ni-mh battery pack included with the Control Panel.

Telephone Jack

Used for RJ45 connection to installation's RJ31X telephone jack.

Terminal Block

Connections for power, solid state output, bell, and hardwire loops.

Alternate Power Supply

Alternate connection for power (plug-in barrel connector).

J4 Pin Connector

Connector for firmware update cable.

Optional Receiver Module

Module for over-the-air communication with Central Station.

Main Receiver Module

345 MHz receiver for wireless sensors.

POTS Module (OPTIONAL)

For connecting lineman's "buttset" for monitoring telephone line.

THIRD HAND Hanger Strap

Hooks onto mounting plate during installation.

Installation Outline

System Accessories

Lists optional system components like Cell Radio Module and antennas.

Wireless System Sensors

Lists types of wireless sensors supported by the system.

Wireless Installation Tips

Control Panel Location Relative to Sensors

Guidelines for placing the control panel for best sensor signal reception.

Control Panel Mounting Plate

Instructions for attaching the mounting plate to the wall.

Wireless Sensors

General guidance for installing wireless sensors.

Hardwired Loops

Hardwire Loop Wiring

Diagrams showing different hardwire loop configurations (N.C., N.O., EOLR).

Remote Alarm Sounder

Information on connecting an optional remote alarm sounder.

Solid State Output

Details on the programmable solid-state output for activating devices.

Optional Telephone Line Communicator (POTS)

Cell Radio Module Installation

Control Panel Wiring

Steps for connecting wiring to the control panel's terminal block.

Backup Battery Connection and Power Supply Wiring

Wire Size and Length

Table showing maximum wire lengths for different gauges.

Control Panel and Power Supply Wiring

Steps for connecting the power supply and mounting the panel.

Terminal Block Wiring Diagram

Recommended Commercial Installations

Guidelines for commercial installations, noting limitations for fire protection.

Commercial Control Panel Diagram

Smoke Alarm Recommended Locations

Main Display Screens

Home Screen

Describes the main screen showing system status and basic controls.

Security Screen

Details the screen for accessing arming, menu, and status functions.

Arming Screen

Explains options for arming the system (Stay, Away, Entry Delay, Silent Exit).

Menu Screen

Shows system status and provides access to Arm, Toolbox, and emergency features.

Status Screen

Lists system status and any alerts, with an option to silence announcements.

Toolbox Screens

Installer Code Entry

Explains how to enter the installer code to access the toolbox.

System Configuration

Entry point for programming system settings, starting with RF sensor configuration.

System Status Icons

Programming Navigation

Navigation Arrows and Go To Button

Explains the use of directional arrows and the Go To button for navigation.

Questions with Sub-options

How to navigate questions with multiple selectable options.

Questions with Data to Enter

How to enter data, including text, using the keypad and vocabulary.

Other Buttons Displayed

Programming Utility Buttons

Describes the function of buttons like Esc, Sum, End, Learn, Paste, and Exit.

Programming Outline

SIA CP-01 Defaults

Programming Question Table

System Sensor Types (Zones)

System Vocabulary Table

Installer Programming

Account Registration

Process of enrolling the control panel with the Central Station.

Q-1 Sub-Questions

Explains the options available for programming each RF sensor.

RF Sensor Summary Screen

RF Sensor Programming Steps

Select RF Sensor (#) Type

Assigning a sensor type (zone) to a programmed sensor.

Select RF Sensor (#) Equipment Type

Selecting the equipment type for certain sensor types.

Select RF Sensor (#) Equipment Code

Assigning a 4-digit code for the sensor model.

RF Sensor Programming Steps (Continued)

Enter RF Sensor (#) Serial Number

Manually entering or learning the sensor's serial number.

Select RF Sensor (#) Equipment Age

Setting whether the sensor is new or existing.

RF Sensor Programming Steps (Continued)

Select RF Sensor (#) Loop Number

Assigning loop numbers for sensors with multiple inputs.

Select RF Sensor (#) Dialer Delay

Setting delayed or immediate dialing for sensor reports.

Construct RF Sensor (#) Voice Descriptor

Assigning voice descriptors for sensor annunciation.

Select RF Sensor (#) Reports

Enabling or disabling reports to the Central Station.

Select RF Sensor (#) Supervised

Enabling or disabling sensor supervision for trouble alerts.

RF Sensor Chime (0-5) Settings

Wired Sensor Programming Introduction

Introduction to programming wired sensors.

Wired Sensor Programming Outline

Steps for programming wired sensors.

Wired Sensor Programming Screen

Wired Sensor Programming Steps

Select Wired Sensor (#) Type

Assigning a sensor type (zone) to a wired sensor.

Select Wired Sensor (#) Equipment Type

Selecting equipment type for certain wired sensor types.

Select Wired Sensor (#) Equipment Code

Assigning a 4-digit code for the wired sensor model.

Wired Sensor Programming Steps (Continued)

Select Wired Sensor (#) Equipment Age

Setting whether the wired sensor is new or existing.

Select Wired Sensor (#) Dialer Delay

Setting delayed or immediate dialing for wired sensor reports.

Construct Wired Sensor (#) Voice Descriptor

Assigning voice descriptors for wired sensor annunciation.

Select Wired Sensor (#) Reports

Enabling or disabling reports to the Central Station.

Select Wired Sensor (#) Chime

Setting chime options for wired sensors.

RF Key Fob Programming

RF Key Fob Programming Options

Detailed configuration settings for each RF Key Fob.

RF Key Fob Programming Steps (Continued)

Select Fob (#) Used (0-1)

Enabling or disabling the key fob.

Select Fob (#) Equipment Code (0-9999)

Assigning the key fob model code.

Enter Key Fob (#) Other Equipment Code (0-9999)

Entering special codes for non-standard key fobs.

Enter Fob (#) Serial Number (7 digits)

Manually entering or learning the fob's serial number.

Select Fob (#) Equipment Age (0-1)

Setting whether the fob is new or existing.

Select Fob (#) Emergency Key (0-4)

Configuring the emergency key function.

RF Key Fob Programming Steps (Continued)

Select Fob (3) Key 2 Can Disarm (0-1)

Allowing or preventing the key fob from disarming the system.

Construct Fob (#) Voice Descriptor

Assigning voice descriptors for fob annunciation.

Select Fob (#) Arm No Delay (0-1)

Configuring instant arming without an exit delay.

Select Fob (#) Key 4 Output (0-2)

Selecting action for the key fob's auxiliary button.

RF Keypad Programming

RF Keypad Programming Options

Detailed configuration settings for each RF Keypad.

RF Keypad Programming Steps (Continued)

Select RF Keypad (#) Used (0-1)

Enabling or disabling the keypad.

Select RF Keypad (#) Equipment Code (0-9999)

Assigning the keypad model code.

Enter RF Keypad (#) Other Equipment Code (0-9999)

Entering special codes for non-standard keypads.

Enter RF Keypad (#) Serial Number (7 digits)

Manually entering or learning the keypad's serial number.

RF Keypad Programming Steps (Continued)

Select RF Keypad (#) Equipment Age (0-1)

Setting whether the keypad is new or existing.

Select RF Keypad (#) Emergency Keys (0-1)

Enabling or disabling keypad emergency keys.

Construct RF Keypad (#) Voice Descriptor

Assigning voice descriptors for keypad annunciation.

Control Panel Programming Questions

Q-5 Enter Exit Delay, in Seconds (45-120)

Setting the exit delay time for arming the system.

Q-6 Enter Entry Delay 1, in Seconds (30-240)

Setting the first entry delay time.

Q-7 Enter Entry Delay 2, in Seconds (30-240)

Setting the second entry delay time.

Q-8 Select Dialer (0-1)

Enabling or disabling the digital communicator (dialer).

Q-9 Enter Dialing Prefix (0-4 digits)

Entering a prefix for PBX systems to acquire dial tone.

Q-10 Enter Call Waiting Disable Code (0-6 digits)

Entering code to disable call waiting during communication.

Control Panel Programming Questions (Continued)

Q-11 Enter CS #1 Phone Number (0-25 digits)

Entering the primary Central Station phone number.

Q-12 Enter CS #1 Account Number (4 digits)

Entering the primary Central Station account number.

Q-13 Select 2-Way Voice (0-2)

Enabling 2-way voice communication with the Central Station.

Q-14 Select Silent Panic/Burglary Listen Only

Enabling audio listen-in for silent panic or burglary alarms.

Q-15 Select Dialing Type (0-1)

Selecting between touch tone or rotary dialing.

Control Panel Programming Questions (Continued)

Q-16 Select Police Emergency Key (0-2)

Configuring the action of the police emergency button.

Q-17 Select Fire Emergency Key (0-1)

Enabling or disabling the fire emergency button.

Q-18 Select Emergency Key (0-1)

Enabling or disabling the general emergency button.

Q-19 Select Quick Arming (0-1)

Allowing system arming without a user code.

Q-20 Select Swinger Shutdown Count (1-6)

Setting the maximum alarms per sensor during arming.

Q-21 Select Siren Supervision Time (0-3)

Supervising the external sounder wiring connection.

Q-22 Enter CS Lack of Usage Notification Time (0-255)

Setting the period of inactivity before notification.

Control Panel Programming Questions (Continued)

Q-23 Enter Radio Modem Network Failure Time (0-255)

Setting the time to trigger a trouble condition for cell radio failure.

Q-24 Select Radio Modem Network Failure Causes Trouble (0-1)

Enabling or disabling trouble indications for cell radio failure.

Q-25 Select Radio Modem Network Failure Reports (0-1)

Enabling or disabling reports for cell radio failure.

Q-26 Select Auto Stay (0-1)

Automatically arming in Stay Mode if no exit/entry sensor is violated.

Q-27 Select Exit Delay Restart (0-1)

Allowing re-entry to restart the exit delay.

Q-28 Select Quick Exit (0-1)

Enabling a quick exit button for faster arming.

Control Panel Programming Questions (Continued)

Q-29 Enter Periodic Test, in Days (0-255)

Setting the interval for automatic test reports.

Q-31 Enter Cancel Time, in Minutes (5-255)

Setting the time window for sending a cancel report after an alarm.

Q-32 Select Cancel Display (0-1)

Enabling or disabling the display of cancel reports.

Q-33 Select Cross Sensor 47-48 (0-1)

Enabling cross-sensor verification for alarms.

Q-34 Enter Cross Sensor Timeout, in Seconds (10-120)

Setting the timeout for cross-sensor verification.

Q-35 Select Abort Window Dialer Delay (0-2)

Setting delay for dialer to allow false alarm cancellation.

Control Panel Programming Questions (Continued)

Q-36 Select Burglary Bell Cutoff (0-4)

Setting how long the bell sounds for burglary alarms.

Q-37 Select Fire Bell Cutoff (0-4)

Setting how long the bell sounds for fire alarms.

Q-38 Enter Time to Detect AC Loss, in Minutes (0-30)

Setting the delay before displaying an AC power loss alert.

Q-39 Select Random AC Loss Report Time (0-1)

Enabling random reporting times for AC power status.

Q-40 Enter CS #2 Phone Number (0-25 digits)

Entering the secondary Central Station phone number.

Q-41 Enter CS #2 Account Number (4 digits)

Entering the secondary Central Station account number.

Control Panel Programming Questions (Continued)

Q-42 Select Remote Control Phone (0-3)

Controlling remote access mode (data, voice, or both).

Q-43 Enter Installer Code (4 digits)

Setting or changing the installer access code.

Q-44 Select Lock Installer Programming (0-2)

Limiting installer access to programming after a set period.

Control Panel Programming Questions (Continued)

Q-45 Select Lock Default Programming (0-2)

Controlling the ability to reset the panel to factory defaults.

Q-46 Select Trouble Doesn't Sound at Night (0-1)

Suppressing trouble beeps during nighttime hours.

Q-47 Select Trouble Resound After Hold Off (0-7)

Delaying re-sounding of trouble beeps for fire/CO sensors.

Q-48 Enter Download CSID (6 digits)

Entering the CSID code for remote programming verification.

Q-49 Select Programming Mode Entry Reports to CS (0-1)

Reporting installer entry/exit from programming mode.

Control Panel Programming Questions (Continued)

Q-50 Select Trouble Reports to CS (0-1)

Enabling or disabling reports for sensor trouble conditions.

Q-51 Select Manual Bypass Reports to CS (0-1)

Enabling or disabling reports for manual sensor bypasses.

Q-52 Select AC Loss Reports to CS (0-1)

Enabling or disabling reports for AC power loss.

Q-53 Select System Low Battery Reports to CS (0-1)

Enabling or disabling reports for control panel low battery.

Q-54 Select RF Low Battery Reports to CS (0-1)

Enabling or disabling reports for RF sensor low battery.

Q-55 Select Opening Reports to CS (0-1)

Enabling or disabling reports when the system is disarmed.

Q-56 Select Closing Reports to CS (0-1)

Enabling or disabling reports when the system is armed.

Q-57 Select Alarm Restore Reports to CS (0-1)

Enabling or disabling reports when an alarm is restored.

Control Panel Programming Questions (Continued)

Q-58 Select Trouble Restore Reports to CS (0-1)

Enabling or disabling reports when a trouble condition clears.

Q-59 Select Bypass Restores Reports to CS (0-1)

Enabling or disabling reports when a bypassed sensor is restored.

Q-60 Select AC Restore Reports to CS (0-1)

Enabling or disabling reports when AC power is restored.

Q-61 Select System Low Battery Restore Reports to CS (0-1)

Enabling or disabling reports for control panel low battery restoration.

Q-62 Select RF Low Battery Restores Reports to CS (0-1)

Enabling or disabling reports for RF sensor low battery restoration.

Q-63 Select Phone Fail Detect (0-1)

Enabling detection of telephone line failure.

Control Panel Programming Questions (Continued)

Q-64 Select Smart Test Reports

Enabling or disabling smart test reports to reduce Central Station traffic.

Q-65 Select RF Jam Causes Trouble (0-1)

Enabling detection of RF jamming and reporting as trouble.

Q-66 Select Daylight Saving (0-1)

Enabling automatic adjustment for daylight saving time.

Q-67 Select Daylight Saving Start Month (01-12)

Setting the month for daylight saving to start.

Q-68 Select Daylight Saving Start Sunday (1-7)

Setting the week for daylight saving to start.

Q-69 Select Daylight Saving End Month (01-12)

Setting the month for daylight saving to end.

Q-70 Select Daylight Saving End Sunday (1-7)

Setting the week for daylight saving to end.

Q-71 Select System Tamper Causes Trouble (0-1)

Configuring tamper switch to cause trouble or alarm.

Control Panel Programming Questions (Continued)

Q-72 Select Quick Bypass (0-1)

Allowing bypass of open sensors without a code.

Q-73 Select Disarming Keyfob After Alarm (Alert) (0-1)

Enabling unique sound for disarming after an alarm with a key fob.

Q-74 Select Keyfob Arm / Disarm Confirmation (0-1)

Enabling unique sounds for key fob arming/disarming.

Q-75 Select Auto Un Bypass for Manual Bypass (0-1)

Automatically removing manual bypasses upon system disarm.

Q-76 Select Force Bypass Reports (0-1)

Reporting sensors that were force bypassed.

Q-77 Select Event Log (0-3)

Filtering events recorded in the system's event log.

Q-78 Select Output (00-10)

Configuring the open collector output activation based on system events.

Control Panel Programming Questions (Continued)

Q-79 Select Z-Wave Feature (0-3)

Enabling or disabling the Z-Wave home services feature.

Q-80 Select Z-Wave Switches Feature (0-1)

Enabling or disabling the Z-Wave switches button.

Q-81 Select Z-Wave Thermostats Feature (0-1)

Enabling or disabling the Z-Wave thermostats button.

Q-82 Select Z-Wave Door Locks Feature (0-1)

Enabling or disabling the Z-Wave door locks button.

Q-83 Select Temperature Display Units (0-1)

Selecting display units (Fahrenheit or Celsius) for Z-Wave thermostats.

Control Panel Programming Questions (Continued)

Q-84 Select Services Require Master Code (0-1)

Requiring the master code to access services and Z-Wave configurations.

Q-85 Select Master User Access to Z-Wave Toolbox (0-1)

Setting master user or installer code access to Z-Wave toolbox.

Q-86 Select Disable Siren After Two-Way Audio (0-1)

Shutting off the siren after a two-way audio session.

Q-87 Select Keyfob/Remote Arming Mode on System Not Ready (0-2)

Configuring how the system reacts to remote arming with open sensors.

Q-88 Select Siren Mode (0-1)

Selecting which alarm types activate a Z-Wave siren.

Q-89 Select Allow Backlight Always On (Demo Mode) (0-1)

Enabling the "always on" backlight option for demo mode.

Final Installation Setup

Exiting Programming (System Configuration)

Saving programmed changes and exiting configuration.

Customizing the Installation

Accessing the User Toolbox for system customization.

User Management

Setting up user codes, including the duress code.

Display Backlight

Adjusting display brightness and timeout settings.

Final Installation Setup (Continued)

Installer Testing

Performing system tests to ensure proper operation.

Sounder Disable/Enable

Option to temporarily disable or enable the sounder during testing.

Zone Reporting Test

Verifying that the Central Station receives reports from each zone.

Walk Test Mode

Signal Strength Indicators

Displays signal strength for sensors to aid in placement.

Walk to and Trigger Each Sensor

Step-by-step guide for performing a sensor walk test.

Walk Test Mode (Continued)

Radio Status Mode

Checking the status and signal strength of the Cell Radio Module.

Cell Radio Test

Performing a test to check the cell radio's connection and status.

Telephone Test

Checking the land-line connection to the Central Station.

Restoring Programming Defaults

Restore Defaults

Method to selectively reset programming values to defaults.

Regulatory Information

Wireless Product Notice

Limitations and considerations for wireless signaling devices.

FCC Notice

Radio frequency energy usage and potential interference guidelines.

FCC Telephone Rules and Regulations

FCC requirements for alarm dialer systems and dialing attempts.

Regulatory Information (Continued)

Industry Canada Notices

Notices regarding Industry Canada certification and telephone connections.

Commercial Regulatory Listings

Important notes for commercial installations under UL standards.

Operating and Storage Temperature

Recommended temperature ranges for control panel use and storage.

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