Miscellaneous tools
61
Troubleshooting Check
In case of a special problem, we recommend you to contact your system operator.
Fault detected Possible causes
No display Check that the phone is connected to the line (dial tone in the
earpiece).
Check the cord to connect to the line.
Check that the other phones in the installation are working.
Check the screen contrast setting.
No dial tone Check that the phone is connected to the line (display).
Check the cord to connect the handset.
Check that the other phones in the installation are working.
Check the handset, loudspeaker or headset volume level.
No sound Check the handset, loudspeaker or headset volume level.
No outside
access
Check that you have the right to make outside calls.
Check that your phone is not locked or that your have entered the
right personal code.
Messages
displayed in a
foreign language
Check the selected display language.
No reception of
voice messages
Check your connection to a voicemail system.
Check the recording of your voice signature or greeting message.
Check that call forwarding to your voice mailbox is activated.
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