52
PROBLEMS WITH MOBILE PHONE
receive texts or
make phone
Check your mobile phone is working and that you can
make calls and send texts. This could be due to many
factors such as battery, network outage or credit.
I can't see my
phone in
Bluetooth
Make sure your phone is close enough to your Lightwriter.
Bluetooth switched
off.
Check your phone settings and Lightwriter settings to
ensure Bluetooth is switched on.
phone but
cannot pair with
it.
phone.
Find your Lightwriter using your phone’s Bluetooth menu.
Make sure ‘Show Notifications’ and ‘Sync Contacts’ are
completed.
Your phone may ask you to confirm permission to access
your phone and sync with your contacts, make sure you
My phone call
was cut off.
Flat battery – phone
Charge the Lightwriter or phone – you can continue with
your call while it is charging.
Loss of network. You may have lost the network connection during your call
– especially if you are moving.
You may have moved out of range of your phone during
the call.
If you are making a long phone call, your mobile phone
may have a maximum call time. If your phone is pay-as-
you-go, you may have used up all your credit during the
I can't hear the
caller or the call
is very noisy.
Bluetooth input
volume is too low.
Increase the Bluetooth input volume in Shift-Menu >
Sound > Mixer > Bluetooth In
You can also increase/decrease the Main Volume on your
Lightwriter (press and hold Sound and Right Arrow key).
Move to an area with a stronger signal or try again later.
The caller can't
hear me.
Bluetooth volume is
Increase the volume Shift-Menu > Sound > Mixer >
Blocked microphone Make sure there is nothing covering your microphone (it’s
the small hole above the LEDs on your main screen).
www.sentient-healthcare.ie
To Next Page
Loading...
