Cannot access data online or on th
e AcuRite mobile app
• Verify that the status in the AcuRite Connect software on your PC indicat
es that the data was received from the display.
• Verify that you created an account or logged in to an existing account at
www.acu-link.com or in the AcuRite app, and that you input the display’s
MAC ADDRESS as a part of the account setup.
• Verify that the USB cable is securely connected to the display AND to th
e PC.
• Verify the display is powered ON.
• Verify the PC that the display is connected to is always powered ON.
• Verify the PC that the display is connected to is always connected to the
internet.
• Verify that the display’s MAC ADDRESS is entered correctly in the AcuRi
te Connect software on your PC.
• Verify that “Streaming” is enabled in the AcuRite Connect software on yo
ur PC.
• Verify that the display’s MAC ADDRESS is correct in your www.acu-link.
com and/or AcuRite mobile app account.
• Follow on-screen troubleshooting steps in the AcuRite Connect software.
AcuRite Connect data is different t
han the display’s data
• Check that the USB cable is securely connected to the display AND to th
e PC’s USB port.
• Restart the AcuRite Connect software.
• Unplug the USB cable from the PC for 1 minute, and then plug the cable
back in again.
• USB port may be malfunctioning, try using another USB port.
If your AcuRite product does not operate properly after trying the troubleshooting steps, visit www.AcuRite.co
m or call (844) 228-5465 for assistance.
Care & Maintenance
Display Care
Clean with a soft, damp cloth. Do not use caustic cleaners or abrasives. Keep away from dust, dirt and moisture.
Clean ventilation ports regularly with a gentle puff of air.
5-in-1 Sensor Care
Clean the Sensor
Clean with a soft damp cloth. Do not use caustic cleaners or abrasives that will mar the polished surfaces of the
rain collection funnel or the solar cell. Scratches will result in decreased performance and reliability.
Insect Prevention
Insects may cause obstructions and interrupt data by nesting in or on the 5-in-1 sensor. To limit this problem,
spray sensor with a household insect repellent. Consult the insect repellent instructions prior to use.
Snow & Freezing Weather
The 5-in-1 sensor will not be damaged by freezing conditions. NOTE: If the rain collector cup fills with snow and
then melts, it will register as rain on the
display.
Clean the Rain Collector Cup
Remove and empty rain collector debris filter. The debris filter is located in the rain collector funnel. Remove from
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