Problem Possible solution
There is water
on the floor.
• Make sure that the couplings of the water
hoses are tight and there is not water leak‐
ages.
• Make sure that the water inlet hose and the
drain hose have no damages.
• Make sure you use the correct detergent and
the correct quantity of it.
You cannot
open the appli‐
ance door.
• Make sure that a washing programme that
ends with water in tub, has not been selec‐
ted.
• Make sure that the washing programme is
finished.
• Set the drain or the spin programme if there
is water in the drum.
• Make sure that the appliance receives elec‐
trical power.
• This problem may be caused by a failure of
the appliance. Contact the Authorised Serv‐
ice Centre.
If you need to open the door, please read
carefully "Emergency door opening".
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TROUBLESHOOTING
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