Problem Possible solution
The pro‐
gramme does
not start.
• Make sure that the mains plug is connected
to the mains socket.
• Make sure that the appliance door is closed.
• Make sure that there is no damaged fuse in
the fuse box.
• Make sure that the Start/Pause has been
touched.
• If the delay start is set, cancel the setting or
wait for the end of countdown.
• Deactivate the Child Lock function if it is on.
• Check the position of the knob on the selec‐
ted programme.
The appliance
fills with water
and drains im‐
mediately.
• Make sure that the drain hose is in the cor‐
rect position. The hose may be positioned
too low. Refer to "Installation instruction".
The spin phase
does not oper‐
ate or the
washing cycle
lasts longer
than usual.
• Set the spin programme.
• Make sure that the drain filter is not clogged.
Clean the filter, if necessary. Refer to "Care
and cleaning".
• Adjust manually the items in the tub and start
the spin phase again. This problem may be
caused by balance problems.
83/96
TROUBLESHOOTING
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