Additional features
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3.8 Trunk Group Supervision
This function allows the attendant to monitor the occupation level of a trunk group via a key,
present in the Perso page. The label of the key is the trunk group name.
Next to the trunk group name:
• There is no icon when there is still at least one trunk free in this trunk group.
• There is a red cross when no further trunk is available in the trunk group.
If there are still trunks free, pressing the trunk group name key corresponds to an ordinary
external trunk seizure without numbering of this supervised trunk group.
3.9 O/S Trunk Supervision
When this feature is programmed by the system administrator, the O/S Trunk Supervision softkey
is present on the Perso page: Os trkSup.
• When at least one trunk is out of service, the O/S Trunk Supervision softkey is followed by a
red cross. Pressing the O/S Trunk Supervision softkey displays out of service trunk
information.
• When no trunk is out of service, pressing the O/S Trunk Supervision softkey has no effect.
3.10 Individual Hold
The Individual hold feature allows to put an external outgoing or incoming caller on hold on a
specific circuit.
When this feature is programmed by the system administrator, he/she can put the Individual Hold
key on the Perso page or on the extension module (ALE-120, EM200 or virtual module on ALE-500):
Indiv hold.
1.
The following page is displayed: Next.
2. Open the Perso page (select the tab or
use the left navigation key).
3. Indiv hold
The external party is connected to the
individual hold circuit and to the music
on hold. The attendant screen displays
automatically the page: Next. When the
timer expires, the ringing cycle speeds
up.
4. Open the Perso page (select the tab or
use the left navigation key).
The icon located next to the Individual
Hold key flashes to indicate that the
external party is on urgent hold ( ).
5. Indiv hold
Press the Individual Hold key to retrieve
the call from hold.
1. Indiv hold
The external party is connected to the
individual hold circuit and to the music
on hold. The attendant screen displays
automatically the page: Next. When the
timer expires, the ringing cycle speeds
up.
2. Indiv hold
Press the Individual Hold key to retrieve
the call from hold.
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