Chapter 2 Attendant set facilities
2-24 3BA 19875 ENAA - Ed. 02 - April 2000 - Alcatel 4035 - Attendant set
2-1-4 Answering an ordinary call
▼ The call is not a group call
Calling an internal user or the public network is shown on the attendant set:
- by a short cadenced ringing,
- by the LED coming on green,
- by the new value of the normal waiting calls counter,
- by the display of the «Next» label.
▼ The call is a group call
If an internal user dials a group number, the attendant sees:
- Pressing the «Intern» key is used to answer all the «group» calls.
- Pressing the «Next» key is used to answer:
. a group call if it is the only one presented to the attendant set,
. all the other calls in line with call priorities.
▼ The attendant does not answer immediately
If the attendant does not answer at once and waits, the call changes to urgent wait which is
indicated as follows:
- the green LED becomes red,
- the normal waiting calls counter is decremented,
- the urgent waiting calls counter is incremented.
Green led
Intern
Normal wait = 1
Next
Urgent wait = 0
Green led