Attendant set facilities
3BA 19875 ENAA - Ed. 02 - April 2000 - Alcatel 4035 - Attendant set 2-25
Pressing the «Next» key puts the attendant in conversation:
- with the calling user or trunk if it is the only one,
- with the calling user or trunk with the longest waiting duration if there are several.
The display shows:
• for an internal user
status indicates the status of the caller set.
user gives the name of the caller party if it is known to the system.
repertory gives the repertory number of the caller party if it is known to the system.
(cat) indicates the public network category of the caller party.
By pressing the «OnHold» key, the correspondent is put on hold.
• For an external correspondent
Status indicates the status of the caller trunk.
Bundle gives the name of the caller party if known to the system.
Trace used to launch the communication «traceability» request.
Normal wait = 0
Next
Urgent wait = 1
Red led
The «Next»
label flashes.
Status
Releas
repertory (cat)
OnHold
user
Entity
Trace
Status
ReleasOnHold
Bundle