Rockwell Automation Publication 1783-UM010C-EN-P - June 117
Chapter 10
Troubleshoot
Obtain the Current Running
Software Versions
The latest information about what software your system is running is necessary
information for troubleshooting. You must provide this information when you
contact customer support.
1. ASDM method:
a. Log in to ASDM.
b. ASDM>Home>Device Dashboard>Device Information.
c. Record the ASA version.
d. Record the ASDM version.
e. ASDM>Home>ASA FirePOWER Status>Module Information.
f. Record the Software Version.
2. ASA console method. Use this method if the ASDM method does
not work.
a. Log in to ASA console.
b.stratix5950>enable
c.stratix5950# show version
d. Record the version for Cisco Adaptive Security Appliance Software
Ve r s io n .
e. Record the version for Device Manager Version.
f.stratix5950# show module sfr
g. Record the SSM Application Version.
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