Allworx 9224 - Page 44

Allworx Phone Model 9224 User Guide
Page 34 +1 866 ALLWORX * +1 585 421 3850
www.allworx.com
Version: L Revised: October 11, 2018
To manage voicemail messages:
Log in to the Audio Message Center and play the message. Select an option from the table below to
manage the voicemail. Options 1 and 9 are only available if an Allworx user left the voicemail message.
The Allworx system automatically saves the voicemail messages unless the user specifically chooses to
delete the message.
7 Access an outside line (if enabled).
Dial the external phone number directly. It is NOT necessary to dial 9 or 78+PIN before the phone
number.
After connecting to an external call and the external party hangs up, users hear a dial tone to place
additional calls. Additional options include:
9 To manage system recordings (requires Recording Manager permissions). See “
To manage the Call
Queues/ACD Queues recordings and schedules:” on page 37 for more options.
hang
up
End the call.
# Return to the previous menu.
* Replay the menu options.
* +
<exte
nsion
>
Call any internal extension.
This option is not announced during the menu prompts.
If connected to voicemail, call another internal extension by dialing * + extension on the numeric keypad
or dial “0” for the operator. When dialing the new extension:
Example: Mary calls John’s extension, but John’s voicemail answers. Mary decides she would rather talk
to Jim instead of leaving a voicemail. She dials *102 and immediately transfers to Jim’s extension.
Key Option
Key Option
*# Disconnects (hangs up) the call and returns to the dial tone.
*# <Allworx PIN> # Returns to the Audio Message Center from the dial tone.
NOTE: The ability to hang up a call and return to a dial tone using *# is not available for certain
combinations of originating phones and outside lines. Contact the Allworx administrator for more
information.
• Outgoing message is playing The Allworx system places the call immediately.
• During or after leaving a
message
The Allworx system delivers the message, and then
transfers the caller to the dialed extension.