16
P/N 1011550 Rev. D 03/21
Troubleshooting (Continued)
Problem Possible Cause Corrective Action
Crowns and/or Heels
must be forced into the
toaster. Buns sticking
and burning.
Belt wraps are dirty, worn or damaged.
Clean or replace Belt Wraps as described in the
Maintenance section of this manual.
Platen has butter/debris buildup.
Clean Platen as described in the Maintenance section of
this manual.
Release sheet is dirty, worn or damaged.
Clean both sides or replace release sheet as described in
the Maintenance section of this manual.
Conveyor Chains loose.
Adjust the conveyor belt chains as described in the
Maintenance section of this manual.
Drive motor stalls intermittently.
Contact your Maintenance person or Authorized Service
agency for service.
Compression settings are incorrect.
Use the recommended settings or adjust as needed to
achieve desired toast quality.
Buns are not inserted into the toaster
properly.
Insert Crowns in front conveyor with and Heels in rear
conveyor. Cut side of buns need to face the platen.
Toaster making unusual
sounds
Fan needs to be cleaned or replaced.
Clean fan as described in the Maintenance section of this
manual or contact your maintenance person or authorized
service company.
Conveyor belt chains have stretched or
adjusted incorrectly.
Adjust the conveyor belt chains as described in the
Maintenance section of this manual.
Motor Drive chain needs lubrication. Lubricate chain.
Conveyor shaft bearing is binding.
Contact your Maintenance person or Authorized Service
agency for service.
Buns getting caught in
bun chute area
Bun chute installed incorrectly Reinstall Bun chute correctly.
Toaster displays ERR
10.
Internal temperature of control
compartment exceeded 160° F.
Verify fan intake on back of toaster is clean, not blocked
and has proper spacing. Clean cooling fan if needed, if not
rotting, contact your authorized service provider. Check if
cooling fan is functioning. If not, replace fan..
Toaster Displays ERR
11, 12, 15 or 17.
Electrical failure.
Perform a factory reset. Ensure power switch is in o
position and press and hold Up & Down arrow buttons
together while turning power switch on. Display will show
FR (factory reset). If Error code continues to display,
contact AJA technical service.
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