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Troubleshooting
1. Motor shaking or abnormal sound
① The corresponding limit switch could not be triggered when home.
Please check the wirings, and inspect any obstacles by manually
moving the corresponding axis.
② The motor cable are not connected properly. Please Check each
connection and then inspect the cable routing for any faults.
③ Drive current is too large / small (please contact customer service).
④ The motor is damaged.
⑤ The motor driving wheel is loose.
⑥ The belt is loose, please check the belt tension at each position of
X/Y/Z. And whether the belt is slippery during motor movement or
not.
2. File not printing or memory card failure
① Remove the memory card and insert into PC. Open the GCode files
using text editor (eg. Notepad), and inspect if GCode is readable or
not. If file contains of multiple “ÿÿÿ” symbol, then file has been
corrupted. Try reformatting the memory card to FAT32 format and
reloading the GCode file.
② Memory card is not readable, ensure file name does not contain
special characters or Change memory card.
③ Touchscreen freeze, reboot the machine and try again.
3. No extrusion or extrusion motor knocking
① Filaments tangled on spool or the Teflon tube is out of shape. Please
straighten out the filaments and Teflon tube, and pull the filaments
to observe whether the resistance is normal.
② Ensure that the nozzle temperature has been set to match the
filament. (PLA is generally set at 190-210 ° C, and ABS set at 230-
240 ° C)
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