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Troubleshooting
12. Drawing is more serious
① The retraction distance is insufficient. It should be set larger in the
slicing software.
② The retraction speed is too slow. It should be set a bit faster in the
slicing software.
③ The printing temperature is too high, which causes the fluidity and
viscosity of the filament to be strong. The printing temperature needs
to be set a little lower.
13. Nozzle is too low or too high when printing
① Nozzle is too close to the platform, resulting in insufficient extrusion
of filament. Click “Settings” → “Z offset +” to rise the nozzle.
② Nozzle is too high and the gap is large, which lead to poor adhesion
of filament to the platform. Click “Settings” → “Z offset -” to lower
the nozzle.
Thank you for purchasing ANYCUBIC products! Under normal usage and
service, the products and its parts have a warranty period up to one year.
Please visit ANYCUBIC official website (https://www.anycubic.com) for more
details and report any issues with ANYCUBIC products. Our professional
after-sale service team would response within 24 hours and help you to
solve the issue.
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