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Troubleshooting
7. Freezing screen
① Please check if the soft cable above the screen is loose.
② Inspect if the touchscreen has been pressed by something.
③ Check if screen has cracks, if so, please contact our after sale service
via official website www.anycubic.com
8. T0 sensor abnormal
① Check the wiring of the hotend and ensure a good connection.
② Check if there is any pins bent inside the connector.
9. Print head move abnormal
① The setting of machine type in slicing software is wrong. Please see
page 36 to check the right setting.
10. Print stopped halfway
① Use print offline mode (memory card) instead of print online via data
cable.
② Check if the GCode file is corrupted.
② Delete plugins in the GCode file.
③ The quality of the memory card is unstable. Try changing another
brand memory card.
④ The power supply voltage is unstable. Please print again when the
voltage is stable.
11. Some of the structure of the model cannot be printed
① If your model includes overhangs or bridges, you may need to add
support on the model or adjust the angle of the model in the slicing
software. It is recommended to preview the print layer to check the
printability of the model.
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