Chapter 3: Getting Started
Release 34 DRAFT 1.6 June 2017 Touchstone DG3450 Data Gateway User Guide
© 2017 ARRIS Enterprises LLC. All Rights Reserved. 12
In addition, you should ask your cable company the following questions:
Do you have any special system requirements or files that I need to download after I am
connected?
When can I start using my Data Gateway?
Do I need a user ID or password to access the Internet or my e-mail?
System Requirements
The Touchstone Data Gateway operates with most computers. The following describes
requirements for each operating system; see the documentation for your system for details
on enabling and configuring networking.
To use the Data Gateway, you need DOCSIS high-speed Internet service from your cable
company.
Recommended Hardware
The following hardware configuration is recommended. Computers not meeting this
configuration can still work with the DG3450, but may not be able to make maximum use of
DG3450 throughput.
CPU: P4, 3GHz or faster.
RAM: 1GB or greater.
Hard drive: 7200 RPM or faster.
Ethernet: Gig-E (1000BaseT).
Windows
Windows Vista, Windows 7, Windows 8, Windows 10, or Android OS (for mobile devices). A
supported Ethernet or wireless LAN connection must be available.
Mac OS
System 7.5 to Mac OS 9.2 (Open Transport recommended), Mac OS X, or iOS (for mobile
devices). A supported Ethernet or wireless LAN connection must be available.
Linux/Unix
Hardware drivers, TCP/IP, and DHCP must be enabled in the kernel. A supported Ethernet or
wireless LAN connection must be available.
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