Arris Touchstone DG3450

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DRAFT

Release 34 DRAFT 1.6 June 2017 Touchstone DG3450 Data Gateway User Guide

5. Configuring Your Ethernet Connection ................................................................... 25

Requirements .................................................................................................................. 25

How to use this Chapter .................................................................................................. 25

TCP/IP Configuration for Windows XP ............................................................................. 25

TCP/IP Configuration for Windows Vista ......................................................................... 26

TCP/IP Configuration for Windows 7, Windows 8, or Windows 10 ................................ 26

TCP/IP Configuration for macOS...................................................................................... 27

Using the Data Gateway ........................................................................................ 28

Setting up Your Computer to Use the Data Gateway...................................................... 28

Indicator Lights for the DG3450 ...................................................................................... 29

Online LED ............................................................................................................... 29

Wi-Fi LED ................................................................................................................. 30

Using the Reset Button ........................................................................................... 31

Resetting the Router to Factory Defaults ............................................................... 32

Troubleshooting .................................................................................................... 33

The Data Gateway is plugged in, but the Power light is Off ............................................ 33

I'm not getting on the Internet (all connections) ............................................................ 33

I'm not getting on the Internet (Ethernet) ...................................................................... 33

I'm not getting on the Internet (Wireless)....................................................................... 34

My wireless Internet connection stops working sometimes .......................................... 34

I can get on the Internet, but everything is slow ............................................................ 34

Glossary ................................................................................................................ 35

Arris Touchstone DG3450 - Page 4