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Internet is not accessible.
• CheckifyourroutercanconnecttoyourISP’sWANIPaddress.
To do this, launch the web GUI and go to Advanced Settings>
Network Map, and check the Internet Status.
• IfyourroutercannotconnecttoyourISP’sWANIPaddress,
try restarting your network as described in the section
Restart your network in following sequence under Basic
Troubleshooting.
• ThedevicehasbeenblockedviatheParentalControlfunction.
Go to General > Parental Control and see if the device is
in the list. If the device is listed under Client Name, remove
the device using the Delete button or adjust the Time
Management Settings.
• IfthereisstillnoInternetaccess,trytorebootyourcomputer
and verify the network’s IP address and gateway address.
• CheckthestatusindicatorsontheADSLmodemandthe
wireless router. If the WAN LED on the wireless router is not ON,
check if all cables are plugged properly.
You forgot the SSID (network name) or network password
• SetupanewSSIDandencryptionkeyviaawiredconnection
(Ethernet cable). Launch the web GUI, go to Network Map,
click the router icon, enter a new SSID and encryption key, and
then click Apply.
• Resetyourroutertothedefaultsettings.LaunchthewebGUI,
go to Administration > Restore/Save/Upload Setting, and
click Restore. The default login account and password are both
“admin”.