AT&T Merlin User Manual

Troubleshooting
4
If you encounter a problem with MERLlN
®
Identifier, be sure to
look for possible causes in this chapter before calling the AT&T
Helpline or your AT&T Authorized Dealer.
Common problems
■
■
Many common problems involve loose, physical
connections and loss of power. Be sure to check all
connections, switches, and outlets before calling for help.
If you do not get caller telephone numbers on the MERLIN
Identifier Display units, do the following:
—
—
—
Contact your local telephone company and verify
that you have Caller ID service to the Central Office
lines you want to monitor.
Verify that you have the correct Central Office lines
and station lines connected to the MERLIN Identifier
Control Unit.
Change your automated attendant setting to
answer after 2 or 3 rings (Caller ID information is
transmitted between the first and second ring).
Troubleshooting 45

AT&T Merlin Specifications

General

Brand	AT&T
Model	Merlin
Category	Telephone
Language	English