Introduction
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MERLIN
®
Identifier is a MERLIN telephone system adjunct that
lets businesses use Caller ID* service to support business
operations. If your regional telephone company provides Caller ID
service, your business can use the MERLIN Identifier system to
do the following:
■
■
■
Display the telephone number of an incoming call if the
call was made from a local exchange with Caller ID
service within your LATA (Local Area Telephone Access)
Display the caller’s name if the incoming call’s telephone
number matches a telephone number and name in the
MERLIN Identifier database, or it can display the name
and number if both are provided by the telephone
company
Beep to ensure that the caller receives attention if the
incoming call’s telephone number has been designated
as a “priority” call in the MERLIN Identifier database
*
Caller ID is a Custom Local Area Signalling Service (CLASS) offered by
regional telephone companies for selected calling areas or exchanges.
Contact your telephone company to find out the telephone exchanges
providing Caller ID in your LATA calling area.
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